About Us

Pamet Software, LLC is a company solely dedicated to public safety. We can be clearly differentiated from the rest of the industry -- from those large, costly, and rigid companies who force agencies to adapt to their needs, to inexpensive, flexible, but overwhelmed smaller firms who lack the resources to keep up with the rate of technological change. Instead, Pamet offers public safety agencies an integrated, robust, and fully modern software system that is both price-competitive and flexible enough to adjust to agency’s needs. Pamet’s software is now used effectively across the United States by over 100 customers, including Police Departments, Fire Departments, and other first responding agencies.

We back up our software with a knowledgeable, experienced support staff. From our headquarters in Southborough, Massachusetts and regional office in Cincinnati, Ohio, we support our products with a team of professionals known for their dedication, experience, and knowledge. While other public safety software firms have undergone several ownership changes and multiple strategies during the past five years, Pamet has instead been focused on its customers.

We continue to pursue a single goal: to deliver continually updated, modern software that is robust and easy to use to a substantial client base of public safety agencies. We don’t tier our customers into “large” or “small” categories but instead treat every one of our hundred clients as if it were our only client.

The Company is managed by software professionals engaged solely in public safety software applications. Pamet is a privately-held company and proud of its independence to act on behalf of our customers. To learn more about Pamet and its offerings, we ask that you use the following contact information:

We are located at:

Securus Technologies - Pamet Software
371 Turnpike Road, Suite 200
Southborough, MA 01772
(978) 568-0045

Contact Information

Main Number: 978-568-0045

Police Departments
Dave Hogg

Fire Departments
Vinnie Smith